BRYWELL Privacy Policy
At BRYWELL, we are committed to protecting your privacy and ensuring the security of the information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
Contact information: Name, phone number, email address, and mailing address
Appointment information: Scheduling preferences, service requests
We do not collect any medical or sensitive personal information through text messaging or our website forms unless explicitly provided for service purposes.
2. How We Collect Information
We collect information in the following ways:
Through forms on our website, including SMS registration forms
By email or phone communications with you
During in-person interactions or service appointments
Through payment processing systems when you provide billing information
3. Why We Collect Information and How We Use It
We use the information you provide to:
Schedule, confirm, and manage appointments
Communicate with you about your services and provide customer support
Process payments and complete service transactions
Send operational updates relevant to your account or appointments
Your mobile phone number collected for SMS communications is used solely for account notifications, customer care, and operational communications. This number is not used for marketing purposes.
4. Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We may share your information with trusted service providers only as necessary to support essential business operations, such as:
Payment processors to complete transactions
Scheduling software providers to manage appointments
All sharing mentioned in this policy excludes mobile opt-in information; SMS opt-in consent is never shared with anyone for any purpose.
5. Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from BRYWELL, from 602-851-8483 regarding account notification and customer care.
Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.
You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 602-851-8483 or info@brywell.co.
Mobile opt-in information is never shared with third parties.
6. Opting Out of Communications
You can opt out of SMS communications at any time by replying with STOP, UNSUBSCRIBE, or QUIT. You may also opt out of email communications by following the unsubscribe link in any email we send.
7. Accessing or Updating Your Information
You have the right to request access to, correction of, or deletion of your personal information. You can contact us at:
Email: info@brywell.co
Phone: 602-851-8483
We will respond promptly to any request regarding your personal information.
8. Availability
This Privacy Policy is accessible on our website.
By providing your information to BRYWELL, you acknowledge and consent to the practices described in this Privacy Policy.